Quality Policy

Bioagricert Mag Product, Process, and Service Certification Ltd. Şti. is a reliable control and certification system based on the trust of various figures, from consumers to professionals, at an international level. Its aim is to develop and be recognized internationally. For this purpose, the management continuously strives to improve its customer and economic resources. Strategies and best practices are based on solid principles of the economy, profitability, and transparency. Management sets goals and defines their monitoring, implementation, and improvement activities as needed.

Respect Requirements:

• Organizes managerial and operational activities to achieve efficiency indices under fixed parameters.
• Guarantees that businesses achieve and maintain success in technical and economic aspects as expected.
• Identifies risks that could jeopardize the impartiality of decisions and ensures a neutral certification process by preventing them.

Guaranteed Objectives:

• Ensures a reference framework to set and test quality objectives both objectively and measurably.
• Guarantees that goals are communicated, understood, and followed by all relevant organizations.
• Informs partners about what is needed to meet their needs and expectations.

Continuous Improvement:

• Guarantees periodic performance reviews and compliance checks.
• Analyzes, measures, and evaluates the underlined processes to continually meet the need for improvement.
• Promotes innovation and improvement according to accreditation principles and produces activities in compliance with existing standards and laws.

Requirements to Achieve Objectives:

• The certification process is carried out in accordance with national and international norms. In the absence of such references, special certification programs are prepared by authorized technical committees.
• Ensures that personnel are constantly trained and suitable for the job.
• Guarantees that each license holder of the Bioagricert Mag trademark complies with the Quality Manual procedures and applicable laws.
• Ensures that compliance certification is not granted to operators who may have relationships with companies connected to Bioagricert Mag.
• Limits the evaluation process and certification decision strictly to the scope of certification.
• Defines and monitors measurable targets related to service quality.
• Ensures no conflict of interest in certification by not allowing compliance certificates to operators who may have relationships with companies connected to Bioagricert Mag.
• Provides no consultancy through activities entrusted to suppliers and ensures auditors have had no contractual relationship with businesses for the previous three years.
• Aims to improve service quality, products, management systems, certification processes, and the application of quality system documents through ACCREDIA's accreditation in the certification scheme of products derived from organic farming.
• Interacts and exchanges experiences and methods with other control bodies, following developments in system sharing.

Agricultural Food Sector:

The agricultural food sector is the historical and fundamental sector of Bioagricert Mag. The certification process for organic products is based on Regulation 834/2007, which replaced the old regulation 2092/1991.